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  • Wireless Base Station Not Found

    When I plug my Wireless Base Station into my PC, and Run the intelliRock software and start the Wireless Control panel, the Wireless base station does is not seen.

  • When I plug my reader into my PC, the intelliRock software does not see the Reader.

    When the intelliRock 1.6.0097 Software is loaded onto your PC, the USB drivers for both the Reader and the Wireless base station are not installed.

  • 2-5-10 Thermal Camera Warranty From FLIR

    Only FLIR – the world's leading manufacturer of thermal cameras – can cover their products like this!

  • FLIR Outdoor & Tactical Systems 2-3-10 Warranty

    Learn more about FLIR's 2-3-10 Global Limited Warranty on Outdoor and Tactical Systems products.

  • Download FLIR Vue Pro Firmware and Software

    Please download the latest handset application from the appropriate web store for your platform. Some handy links are listed below

  • New Capabilities for Updated identiFINDER R425 Now Available

    Teledyne FLIR is excited to announce new capabilities for the identiFINDER R425 next generation radionuclide identification device. The updated identiFINDER R425 features three key improvements on the original R425. We have added a higher resolution detector option, a higher dose rate capability, and improved ruggedness with a new class screen cover.

  • identiFINDER R425 Firmware Update

    Information on the latest firmware update for the identiFINDER R425.

  • Terms and Conditions

    Terms of Use Version Date: April 2023.  These terms of use (these “Terms”) govern your access to and use of the Teledyne FLIR  Ignite cloud services and Apps (such as: FLIR ONE, K-series camera configurator, FLIR Camera Updater, Home and Car Inspect Apps), as well as any fixes, updates or upgrades to the services (together the “Services”). These Terms are incorporated into the overall Teledyne  FLIR Terms and Conditions – Sales available at https://www.flir.com/corporate/reseller-and-customer-information/ (“Terms of Sale” these Terms and the Terms of Sales are collectively referred to as the “Agreement”). The Agreement is an agreement between Teledyne FLIR Commercial Systems, Inc. (together with its affiliates and subsidiaries, “Teledyne FLIR,” “we,” “us,” or “our”) and you or the entity you represent (“you”). If there is a conflict between these Terms and the Terms of Sale, these Terms will be first in order of precedence, and will prevail over the Terms of Sale.

  • identiFINDER R425 Firmware Update

    Teledyne FLIR is excited to announce a new firmware release for the identiFINDER R425. Read about the most significant enhancements and new features here.

  • Working with Estonian Fire Service for 10 Years

    For 10 years Teledyne FLIR has established excellence in the field of fire fighting by tailoring our K-series cameras to those who run in first. From image quality to ease-of-use and intense durability, our cameras have satisfied first responders throughout the years to make their job easier and ensure safety. Learn about the difference FLIR has made with the Estonian Fire Service from our video below.

  • FLIR Cloud - Health Monitoring Tool

    The FLIR Health Monitoring Tool gives detailed information on surveillance system status from anywhere in real-time. Enjoy more timely service than ever before.

  • VLC Media Player - Display and Record

    How do I see or record the video stream from my camera?