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FLIR Software Service Agreement (SSA)
FLIR's Software Service Agreement (SSA) provides approved Value Added Resellers (VARs) the opportunity to improve their bottom line through providing their customers with new software revisions, updates and training for FLIR’s Video Management Systems.
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How do I manually control the NUC (auto-calibration) in the A35/A65?
Two things should be taken into account when manually controlling a non-uniformity correction (NUC) in the FLIR A35 and A65.
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How can I set the camera IP address when IP Config gives an error?
It is possible to set up the camera network settings using a Telnet client program (Windows has native support for Telnet client, but it is not enabled by standard).
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Will you change the FLIR K55 and K65 recording modes?
We listen to customer feedback. In the upcoming firmware release we will add additional video recording options, including automatic recording when switching on the camera.
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How do I remove the Nexus server from the FLIR A310 and A310f cameras?
To remove the Nexus server from the FLIR A310 and A310f, follow these steps:
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I use McAfee Antivirus. Why can't I connect to my A320/A325 (A320G)?
If you have McAfee Antivirus installed on your computer, you may have problem to connect to the camera due to Access Protection built in McAfee Software.
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Can I use a car adaptor or external pack to charge my handheld camera?
The H-Series and BH-Series family of cameras come with an AC-to-DC power supply that connects to the camera through the hot-shoe and charges the included NiMH batteries.
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Can the same LabVIEW program control thermal cameras and other units?
Yes, integrating thermal cameras in larger automated systems is the primary purpose of the ThermoVision LabVIEW Toolkit.
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How do I change the temperature range that my FLIR A310pt operates in?
If you do not use FLIR Sensor Manager and want to change the temperature range, perform these steps:
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Are the FLIR T530 and T540 compatible with FLIR ResearchIR?
Yes, the FLIR T500 series is fully compatible with FLIR's ResearchIR software.
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Where can I find an end-user contact information sheet for FLIR K65?
To download the contact information sheet, click the file that is attached to this answer.
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Pixels in ResearchIR Q&A
If you change the value from temperature to counts in the upper right corner in ResearchIR and the image displays correctly, then the problem is due to the camera currently streaming in TemperatureLinear format. To change this, go to the Start Menu of Windows, go to the folder Pleora Technologies Inc and open eBUS Player, connect to the camera, and change the streaming format from TemperatureLinear to Radiometric.
