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  • The battery on the K2 is hard to remove. How do I make this easier?

    If the battery is hard to remove, apply a small amount of grease to the seals. This will make it easier to remove the battery.

  • Can I disable the shutter in FLIR A320/A325 for a prolonged period?

    It is important that you do not disable the automatic shutter in the camera for a prolonged time period (typically max. 30 minutes). Disabling the shutter for a longer time period may harm, or irreparably damage, the detector.

  • At what speed do we measure with the A-series cameras?

    A20/40 has a standard set measurement frequency of 10 Hz. Actual reached frequency will be lower, dependent on measurement setup.

  • Do the ThermoVision LabVIEW Toolkit and SDK control cameras the same?

    Yes, both use the same internal processes for camera control and communication.

  • How do I create a "Drag and Drop" shortcut for generating reports?

    One of Reporter Pro's most popular features is the ability to "Drag and Drop" images into a new report.

  • Temperature Linear Resolution and Sensor Gain Mode (Ax5 series)?

    The SensorGainMode register is associated with temperature ranges:

  • What are IFOV and FOV when using macro mode in the FLIR T500 series?

    IFOV and FOV in the FLIR T500 series

  • Why isn't my temperature scale persistent between reboots for the AX8?

    If you have a camera with specific hardware and a particular software revision, you might experience a bug with the temperature scale not being persistent between reboots.

  • T1030sc/T1050sc with a high-speed interface (HSI) box in ResearchIR 4

    When using the FLIR T1030sc/T1050sc with an HSI box, the following modes (frequency and range combinations) are available in ResearchIR 4:

  • A310 camera loses settings after rebooting

    If your A310/A310f is losing settings (ROI, alarms...) after rebooting, this could have been caused by the Nexus server running in the camera.

  • Why is my settings getting overwritten when I power on the camera?

    From April 2012, a Nexus server will be installed in all FLIR A310f cameras delivered. This could be checked from camera web site by clicking System Information. Look for a section named Kits. If there is a line Optkitnexus, a Nexus server is installed.

  • What are the external trigger properties for the SCx000 cameras?

    The SCx000 cameras have an external BNC input on the back panel that is labeled "Sync In". This port is looking for a TTL pulse.

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