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  • Setting the A35/A65 to acquire images when the GPI signal is asserted

    Instruction on how to set the FLIR Ax5 to acquire on image when the GPI signal is asserted. The Pleora SDK eBUS utility application GEVPlayer is used for this demonstration.

  • I have a A3xx camera but I cannot see the image stream. What is wrong?

    This issue can be related to the fact that your are using old filters.

  • Fiber optics, SCx000 camera and the data system Q&A

    Yes, fiber extenders can be used to place the camera at long distances from the data system. The SCx000 series cameras utilize standard interfaces such as USB, GigE and Camera Link. There are a number of commerical products available for each of of these interfaces. FLIR Systems has not tested all of them for compatability. We have used a few of them sucessfully and we expect that most should work. The purpose of this knowledgebase article is to point out a few options and to the things you should look for when evaluating different products.

  • My camera shows a blue screen/checkerboard pattern. What is wrong?

    This can happen if the lens is not mounted correctly when the camera starts.

  • Do you have Close-up lenses for the A300 & T/B Series camera's?

    We have three close-up lenses for A300 and T/B series

  • FLIR Atlas SDK and FLIR Atlas SDK for MATLAB Q&A (Dual Installation)

    FLIR Atlas SDK and FLIR Atlas SDK for MATLAB can installed at the same time starting from Atlas SDK 4.x.

  • Camera Control & Serial Communication (A320, A325, A320G, RS-232)

    The A320 or A325 (A320G) cameras do not have an RS232 port.

  • FLIR Tools shows a rainbow-colored image. How do I fix this?

    FLIR Tools is not receiving the live image stream from the camera. This might be due to your firewall blocking FLIR Tools: change the firewall settings to allow FLIR Tools through the firewall, and live images should then display correctly.

  • How do I work with alarms on the A310 using the digital output/input?

    Some applications may require the camera to be used as a dry contact. In such cases, an auxiliary relay should be used, and the Relay# connector will be the dry contact.

  • What is the digital I/O connector intended for, and how does it work?

    On A320 and A325 (A320G), there are two inputs and two outputs. The two cameras differ in the way these pins can be used.

  • There are two firmware versions for the A3xx. Which should I choose?

    The firmware updates for FLIR A3xx cameras can be found under partner tab/Firmware updates. If you do not have access to the partner tab and are a registered FLIR partner, contact customer support and send us information about your partnership. We will then make the required changes.

  • Why does streaming in FLIR Tools reduce to 1 fps or 15 fps?

    This can be due to the fact that the camera is in DC, PiP, Fusion or MSX mode when the it was connected to the PC.

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