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I couldn't connect my camera to the Camera Player software. How come?
Learn more about the connection issues with camera player software
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How can I open and process multiple image files in ResearchIR 4?
It is possible to process a series of IMG, RJPEG, or single-frame ATS images by dragging the folder containing the images and dropping it on top of the ResearchIR window.
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How do I connect the A310, A310f, and AX8 cameras to a video recorder?
The FLIR A310, A310f, and AX8 cameras are not OnVif compliant. Therefore, there is restricted direct support when using these cameras in combination with security camera systems. To add these cameras to a security system, manual configuration is typically required.
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Can I synchronize the FLIR A315/A615 frame rate using an input signal?
No, these cameras cannot be synchronized externally, so it is not possible to use an external device to send a signal to the camera to start capturing images.
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How can I configure my preferred units, date, and time in my camera?
The following procedure configures your FLIR camera to use your desired units, date, and local time. This applies to most modern FLIR camera models.
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How do I configure my FLIR AX8 to send an e-mail?
There are some limitations to the FLIR AX8 e-mail feature: for example, the e-mail server has to be on the same subnet as the camera is located on. This could be problematic for some companies and might require assistance from the IT department.
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T1030sc/T1050sc with a high-speed interface (HSI) box in ResearchIR 4
When using the FLIR T1030sc/T1050sc with an HSI box, the following modes (frequency and range combinations) are available in ResearchIR 4:
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Why isn't my temperature scale persistent between reboots for the AX8?
If you have a camera with specific hardware and a particular software revision, you might experience a bug with the temperature scale not being persistent between reboots.
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The battery on the K2 is hard to remove. How do I make this easier?
If the battery is hard to remove, apply a small amount of grease to the seals. This will make it easier to remove the battery.
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How can I enable/disable autofocus on the A310 when it’s triggered?
Learn more about how to enable/disable auto focus.
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How much bandwidth do the FLIR A615/A655sc and FLIR A35/A65 use?
The tables below estimate how much bandwidth the FLIR A615/A655sc and FLIR A35/A65 cameras use for different frame rates and resolutions.
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MPEG-4 AP/ASP and MPEG 4 AVC/h.264
Both are available for FLIR G300a. Please use the following URL:s: MPEG: rtsp://
/sid=96 AVC: rtsp:// /sid=111
