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  • Why would someone buy a C-series or Ex-series over a FLIR One Pro?

    There are several reasons someone would buy a C2, C3, C5, or E Series over a FLIR One

  • The FLIR Camera Controller Graphical User Interface (GUI) is a Windows 7 and later PC program that enables remote command and control of Boson.

    The FLIR Camera Controller Graphical User Interface (GUI) is a Windows 7 and later PC program that enables remote command and control of Boson.

  • Do the FLIR Cx-Series and Ex-Series cameras stream video over Wi-Fi?

    No, unfortunately the FLIR C-Series (C2, C3, C5) and Ex-Series (E4, E5, E5-XT, E6, E6-XT, E8, E8-XT) cameras are not able to stream video over Wi-Fi.

  • What is the highest object temperature the FLIR K series can see?

    The second temperature range goes up to 650°C/1202°F. When the object temperature is above 650/1202°F°C the text >650°C or >1202°F will be displayed on the screen and any temperatures above 650°C/1202°F will have a dark red color.

  • X6900SC/X6800SC/X8500SC

    Are cameras such as the X6900SC/X6800SC/X8500SC fully GeniCam compliantl?Are there any restrictions (maximum framerate, superframing, preset sequencing) in doing so, or is it full control?

  • I get error code E4 activating the ResearchIR 4. What’s the problem?

    First, check that you have a connection to the internet and that your firewall is not blocking port 8080. If you still get the error, you can activate offline.

  • FLIR Cloud - Health Monitoring Tool

    The FLIR Health Monitoring Tool gives detailed information on surveillance system status from anywhere in real-time. Enjoy more timely service than ever before.

  • Serial # error during product registration. What is the reason?

    The serial number can be located in several different places depending on the product model.

  • My FLIR E4, E5, E6 or E8 cannot connect to my PC. How do I fix this?

    When a FLIR Ex series camera with firmware version 2.1.0 is connected to a Windows PC, a file that is linked to the USB port in use is installed. This file prevents Windows from connecting to the camera

  • How do I download and install the Add-On Profile for A310 and AX8?

    FLIR has developed an Add-On Profile (AOP v1.9) for the A310 and AX8 cameras that will make it plug-and-play with Allen-Bradley, Rockwell Automation PLC's.

  • How do I work with alarms on the AX8 using the digital output/input?

    Some applications may require the camera to be used as a dry contact. In such cases, an auxiliary relay should be used, and the Relay_DryContact connector will be the dry contact.

  • How do I restore the default settings for a handheld FLIR camera?

    If you are having difficulty with certain functions in your FLIR camera, or your PC is not responding to the USB connection, you can try to reset the camera to factory defaults. This will reset certain local parameters, e.g., units and the color palette, but it will not delete any images from the camera memory.

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